Service

Automatic doors

An automatic door is a powered entrance — sliding, swing or telescopic — controlled by activation and safety sensors and governed by BS EN 16005. It must fail safe, detect a person standing in the opening, and be safety-checked at least annually.

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Automatic doors — technical detail
Automatic doors — technical detail
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  • Fixed written quotation
  • Mainland UK coverage
  • Commercial specialists only
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BS EN 16005 is where most existing doors fail

Almost every automatic door we survey on an older building fails at least one point of BS EN 16005. The usual ones are missing presence detection on the swing side, sensor blind spots at the leading edge, and finger-trap gaps at the closing stile.

The standard puts a duty on whoever operates the building, not on whoever installed the door. It also requires a competent safety check at least annually, with records. If an incident happens and there are no records, the position is very difficult to defend.

Escape routes change the specification entirely

A powered door on a designated escape route has to release under power failure and let people out without special knowledge. That is achieved with break-out leaves that swing through in the direction of escape, or a fail-safe unlock tied into the fire alarm.

This is decided at design stage with the fire strategy, not chosen from a price list. Retrofitting escape compliance onto the wrong operator usually means changing the operator.

Low energy operators for accessible doors

Where the requirement is accessibility rather than throughput — an accessible WC lobby, an internal cross-corridor door, a small entrance — a low-energy swing operator on a push pad is often the better answer. It opens slowly enough that presence sensors are not needed, costs a fraction of a sliding set, and can be fitted to a good existing door leaf.

Specification

Specification
StandardBS EN 16005 (power operated doorsets — safety in use)
ConfigurationsSingle slide, bi-parting slide, telescopic, swing operator, low-energy
SensorsCombined activation and presence detection both faces
Clear opening900mm–2400mm typical for bi-parting
GlassToughened or laminated safety glass, manifested to Part K
Fail modeBreak-out leaves or fail-safe unlock where used on an escape route
Duty cycleStandard operators rated to 500,000+ cycles
Service intervalMinimum annual safety check — legal requirement in use

Indicative rate

£3,500 – £9,000
per door set · excludes VAT

Supply and install of a complete set including operator, sensors, glass and commissioning. Escape-route interfacing, fire alarm links and lobby configurations are additional.

Indicative range for budgeting — not a quotation

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Automatic doors — common questions

How often do automatic doors legally need servicing?
BS EN 16005 requires a safety check by a competent person at least once a year, and more often in heavy use. High-traffic retail and healthcare entrances are commonly serviced twice a year. Keep the records — they are the evidence of compliance.
Can an existing manual door be automated?
Often yes. A low-energy swing operator can be fitted to a sound existing leaf and frame, which is the cheapest route to an accessible entrance. It depends on the door weight, the hinge condition and whether the frame can take the operator load.
What happens to an automatic door in a power cut?
It depends how it was specified. On an escape route it must release and allow manual opening. Elsewhere it may simply hold closed. Battery backup that drives the door to a defined position on power loss is a common addition.
Why does my automatic door keep opening on its own?
Almost always a sensor issue — rain, moving foliage, a reflective floor, passing traffic or a sensor knocked out of alignment. Re-aiming and re-commissioning the sensor field fixes most cases without any parts.
How long does an automatic door installation take?
A straight replacement into an existing opening is typically one to two days including commissioning. A new opening in an existing facade takes longer because of the structural work above the head.

Tell us what the building needs

Free measured survey, fixed written quotation, and a straight answer about what is and is not worth doing. Mainland UK, commercial work only.